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The customer is always our No.1 priority at Earnhardt Toyota. We work hard to ensure our customers always receive the best products, services and prices. Take a moment to learn more about our easy, no-nonsense shopping process from our many customers here. We hope you will consider leaving a review of your own one day when you have been in to see us. Thank you in advance to taking the time to do so.

 

Customer Lobby
1638 Reviews
5 out of 5 stars
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Jennifer 03 Oct 2018
I have owned multiple Toyotas. All 4 of my Toyota vehicles have used Earnhardt for service. They have always taken wonderful care of me, even though none of those 4 vehicles were purchased at their dealership. Over the years I have experienced wonderful customer service, excellent communication..., good deals at times on items like tires (cheaper than Costco & Walmart!) and trust regarding what my vehicles needed. While I have always been a fan of their service department, I was never able to get them to write what I felt was a "good deal" and purchased vehicles elsewhere. Last week, I was considering trading my Honda Odyssey in for a Toyota Sienna - the reason I ended up in the Honda was because I got a much better deal for that purchase. I have always wanted to be back in a Toyota van, and I reached out to Earnhardt. I was fortunate enough to have Shane answer that phone call. I have three children under the age of three - my 3 year old, 10 mo old and a 7 mo old foster child. I explained to Shane what I was looking to accomplish with as little time as possible in the dealership due to the kiddos. Shane took my call seriously ( as another dealer did not!) and jumped into action, securing me a fantastic deal. He never pressured me once. He was friendly, knowledgable and all around awesome. Anyone looking for a vehicle MUST go see Shane!!! I have purchased MANY vehicles in my 25 years of driving history - I have only ever felt compelled to write a review on a salesman one other time. All of those other experiences have been your typical transaction. Shane however went above and beyond to provide an excellent experience, standing out from all of my other transactions. Show more
5 rate
DealerRater
Craig 24 Sep 2018
All of the staff that we worked with were pleasant, professional and patient. I always have a lot of questions. My questions were fully answered. I never felt pressured to purchase.
5 rate
DealerRater
toyotagirl 21 Aug 2018
The problem was diagnosed and repaired in a timely manner. All personnel were friendly and courteous. Great service! I would take my vehicle there for all my service needs.
5 rate
DealerRater
Cathy 123 21 Aug 2018
I appreciate my service advisor Myron. Myron has taught me about car care at every service visit. This service visit we discussed cabin filters. I have always been satisfied with the work that the service department has done. Everyone I have encountered at Earnhardt Toyota have been professional and... nice I trust this dealership. Show more
5 rate
DealerRater
Odishboy 18 Aug 2018
Always quick to the point!! And ALWAYS take care of the customer no matter what needs to be done!! Also very kid friendly which is always a bonus in a dealer!!
5 rate
DealerRater
Pswd 28 Jul 2018
Had been to several other local Toyota dealers and could feel the attempt at all but one of them to make me feel ignorant and gullible.. But, on my first time doing business with Earnhardt Toyota, I was pleased with the no-nonsense, respectful way I was treated by my salesman, Alex Martens. Highl...y recommend him and Earnhardt. Show more
5 rate
DealerRater
DAR 28 Jul 2018
This is my 4th auto I purchased through this dealership. I always get my cars serviced here and have yet to be disappointed. Pricing my be a little higher than brand x’s, but the quality makes up for it.
5 rate
DealerRater
happyPrius 24 Jul 2018
It is always a pleasure to have our Prius serviced at this dealership. Myron Lyons is so informative and helpful. Thank you so much for the great treatment of your customers.
5 rate
DealerRater
Roger 13 Jul 2018
We always feel confident in our issues being address when we come in. The car is always finished on time and clean. Myron is the greatest service manager. Don’t know what we would do without him.
5 rate
DealerRater
Col Bob 07 Jul 2018
I have always found the service department to be very helpful and prompt with me. The work performed has always been through and done in a timely manner.
5 rate
DealerRater
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